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FOR IMMEDIATE RELEASE June 4, 2007
Contact: John Collins
(212) 669-4193; (917) 496-4587
Release #: 029-2007

Public Advocate Finds Spike in ACS Mistakes Before Tragic Death of Nixzmary Brown


- Gotbaum calls for an independent Office of Child Advocate to strengthen system and protect kids -

MANHATTAN – The Administration for Children’s Services (ACS) was struggling to perform basic child protective functions, such as conducting timely and thorough investigations, during the year leading up to the tragic death of Nixzmary Brown, according to a new analysis by Public Advocate Betsy Gotbaum. The analysis found that while the number of child fatalities investigated by ACS in 2005 remained similar to the previous year, the number of ACS mistakes spiked by more than 44 percent. On average, ACS committed more than two mistakes per child fatality case in 2005 – the sign of an overburdened system unable to effectively fulfill its role of protecting kids.

When ACS investigates a child fatality, the New York State Office of Children and Family Services (OCFS) reviews the ACS investigation and produces a report for each death. As part of this review process, OCFS identifies mistakes made by ACS, if applicable, in both the investigation into the child fatality and any contact ACS may have had with the family previous to the death. OCFS then identifies corrective actions that ACS must take, such as staff trainings, to avoid similar problems in the future. Due to confidentiality reasons, the OCFS child fatality reports are one of the few glimpses into ACS’ casework and procedures.

Public Advocate Gotbaum conducted an analysis of all the OCFS child fatality reports for 2005 and found:

Year

Total Fatalities

# of Cases Requiring Corrective Action(s)

Total # of Mistakes

Average # of Mistakes per Fatality

2005

75

59

173

2.31

2004

73

49

120

1.64

2003

64

50

103

1.61

 

Public Advocate Gotbaum is calling for the following steps to strengthen the child welfare system:


1. Create an Office of the Child Advocate to Improve Oversight: New York State should create an independent Office of the Child Advocate to provide permanent oversight of the child welfare system, including ACS and contract agencies. The State Legislature is currently considering such legislation.
2. Improve ACS Investigations of Child Abuse and Neglect Allegations: ACS should hire and train additional child protective caseworkers to reduce child protective caseloads from over 16 to 12 cases per worker, the maximum caseload recommended by the Child Welfare League of America.

Public Advocate Gotbaum said, “Nixzmary’s tragic death was not an isolated incident. Her death was a brutal outcome of system-wide failings. But we are not here to blame ACS; looking back, we need to move forward by taking additional steps to strengthen child protective services. By hiring more workers and creating a permanent oversight body for the child welfare system, we can identify problems earlier, protect vulnerable kids and prevent future deaths.”

The analysis grouped mistakes made by ACS into eight categories: 1) investigations, 2) supervision, 3) case documentation, 4) child welfare assessments, 5) laws or procedures, 6) supervision/coordination with contract agencies, 7) legal consultations, and 8) casework.

Public Advocate Gotbaum found that ACS was having the most difficulty in conducting timely and thorough investigations. In fact, in 58 of the 75 child fatality cases (77 percent), OCFS found mistakes associated with the way ACS conducted its investigations, such as delays in completing investigations in violation of state law, or not following up with all parties associated with a child fatality. The analysis revealed that ACS was also having problems supervising its staff, providing proper case documentation, and conducting accurate child welfare assessments.

Click here to read the report.


 


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