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Contact: Frank Sobrino

O: (212) 669-4193

FOR IMMEDIATE RELEASE: Monday, September 18, 2006

Gotbaum: High Attorney Turnover Plagues ACS Family Court Unit

 

Overworked child welfare attorneys often go into Family Court inadequately prepared, potentially exposing battered children to further abuse, according to a report by Public Advocate Betsy Gotbaum released today.

In examining the Family Court operations of the Administration for Children’s Services, Gotbaum found attorneys overwhelmed by their caseloads but nonetheless performing administrative chores, such as faxing and photocopying, because of a lack of support staff.

Current and former ACS attorneys interviewed for the report described the situation as a “ticking time bomb” that threatened battered children who might be returned to abusive homes, or removed from a stable, loving family, because their cases were mishandled by the attorneys.

“In the wake of recent tragedies, much of the focus has been on the performance of ACS caseworkers and their supervisors,” Gotbaum said. “What this study clearly shows is that the fragile lives of some of our most vulnerable children also depend on how ACS attorneys perform in Family Court. The stakes are high and the potential for tragedy is real.”

Gotbaum determined the root of the problem with ACS’s Family Court operations to be the extraordinarily high rate of attrition among agency attorneys—22.6 percent a year.

“It’s a dangerous cycle,” explained Gotbaum, who has made child welfare a focus of her tenure as public advocate. “Strained, underpaid attorneys burn out and leave ACS. Their cases are assigned to lawyers whose caseloads are already full. The remaining attorneys often do not get to review a case until moments before entering a courtroom and presenting to the judge.”

Compounding the problem, she said, is the fact that ACS takes a long time to hire and train replacements. By the time the replacements are prepared to handle a caseload, many of the more seasoned attorneys have left. And so the cycle goes on.

One former ACS attorney described the cycle this way: “Most new attorneys at ACS take about six months to figure out their work, by 12 months they are burned out and by 18 months they leave ACS.” More than half of the attorneys surveyed for the report left ACS after working 18 months or less; 80 percent left in less than four years. Their replacements were, in most cases, recent law school graduates, the survey found.

Approached by current ACS attorneys, Gotbaum decided to look into the situation at the ACS Family Court unit.

Gotbaum’s office identified 96 ACS Family Court attorneys who left the agency between January 1, 2004, and March 31, 2006, and was able to interview 25 of them. Among the report’s findings are:

· During the 27-month period reviewed, 96 ACS attorneys left the agency, an attrition rate of 22.6 percent, more than four times the agency’s stated goal of 5 percent and more than two to three times greater than the attrition rates of city district attorney’s offices and lawyers with the federal government.

· At the time of their resignations, the vast majority of the attorneys surveyed—88 percent—had caseloads of more than 50, the maximum recommended by the American Bar Association. One-third of the attorneys had caseloads of at least 100, with one responsible for 150 cases.

· Sixty percent of those surveyed described their caseloads as "unmanageable.”

Attorneys with high caseloads and little time to prepare for courtroom appearances are compelled to request adjournments, those interviewed said. These delays contribute to the exceptionally lengthy stays in foster care in New York City. At 45.8 months, the city’s average length of stay in foster care is more than a year longer than the national average of 31 months. Requesting adjournments, a fairly common practice, delays the provision of services to children and families in the child welfare system.

 

A large majority of the attorneys interviewed—70 percent—said they joined ACS because they wanted to work in child welfare and help children and families. The most frequently cited reason for leaving was the “negative agency culture.” One former ACS attorney interviewed said, “The culture of ACS is not about protecting children, but about protecting themselves from bad press.”

Other reasons cited for leaving ACS were the New York City residency requirement and relatively low pay—$44,302 for a new ACS Family Court attorney. These attorneys pointed out that the pay and limited growth potential were not enough to cover their law school debt and the high costs associated with living in New York City.

ACS Commissioner John Mattingly recently lifted the residency requirement. Gotbaum applauded the initiative, but said more needed to be done to cut into the high attorney attrition rate. Among other recommendations, Gotbaum said ACS needed to:

· Hire more attorneys, so as to reduce individual caseloads.

· Recruit and train new attorneys on an ongoing basis, so that vacancies can be filled swiftly.

· Hire skilled paralegals and support staff to help ease attorneys’ workloads.

· Create a loan repayment program to help attorneys pay off their law school debt.

“There are some clear steps that can be taken to deal with the problem and, fortunately, Commissioner Mattingly has begun the process by lifting the residency requirement,” Gotbaum added. “There’s much more to be done, however, to cut attrition rates, reduce caseloads and improve attorneys’ performance in Family Court.”

Since becoming public advocate, Gotbaum has repeatedly called on the City to improve child welfare services. In 2004, her review of child fatalities led to the discovery that a disproportionate number of children in the homeless shelter system were dying. She introduced legislation requiring the Department of Homeless Services to post signs reminding shelter staff of their reporting responsibilities. The bill, signed into law last year, also required the agency to post signs in its family shelters noting the proper sleeping position for infants.

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A Dangerous Cycle: Attorney Turnover at ACS Leaves Children Unprotected (PDF) September 2006

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