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Money Matters

If your bank has your money all muddled up, your insurance company denied your claim, or your stock broker left you broke…



National Association of Securities Dealers
If your stock broker left you broke, or your financial planner planned his or her finances better than yours, call the National Association of Securities Dealers, which oversees brokers' practices and mutual funds. NASD can also review the disciplinary history of any brokerage firm or sales representative before you do business with them.

Check-up on disciplinary history
Monday to Friday, 8 am to 8 pm EST

(800) 289-9999

Complaints about brokers
(212) 858-4000



New York State Banking Department
If your bank has your money all muddled up -- checks keep bouncing or mysterious fees are eating away at your savings -- call the State Banking Department. You can also get help with credit card questions.

(877) BANK-NYS



New York State Insurance Department


Has your insurance company denied your claim? Can't figure out the fine print on your auto insurance contract? The New York State Insurance Department handles consumer complaints and offers buying guides for different types of insurance. A voice-mail system will direct you to the proper office within the Insurance Department.

Insurance complaints, information, publications
(212) 480-6422 multilingual

www.ins.state.ny.us

 

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The Public Advocate's Office • 1 Centre Street, 15th Floor • New York, NY 10007 • General Inquiries: (212) 669-7200
Ombudsman Services: (212) 669-7250 • Fax: (212) 669-4091