On the Road 
Whether you are going crosstown, cross-Bronx, or across the East River, the NYC Department of Transportation (DOT) provides safe and efficient travel around town. DOT's reach includes the construction and upkeep of City streets, sidewalks, City-owned bridges, and City- and state-owned limited-access highways. DOT also maintains street signs, traffic signals, streetlights and parking facilities.
New York City Department of Transportation
40 Worth Street
Dial 311
The DOT has a central number that takes complaints and answers questions relating to transportation. Whether you want to report dangerous street and highway conditions or have a complaint about a broken or dangerous sidewalk, a burned out streetlight or a missing or illegible sign, anywhere in the five boroughs, call DOT's customer service center. Be prepared to give the address, including the nearest cross streets.
Dial 311
Call for the latest information on present and future traffic conditions on the New York State Thruway.
(800) 847-8929
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