Street Life

What do you do if you hit a pothole as big as a crater, that red light just won't turn green, the streetlight on your block has burned out, or a sign is missing or illegible?



Department of Transportation Customer Service Center
When you hit a pothole as big as a crater, that red light just won't turn green, the streetlight on your block has burned out, or a sign is missing or illegible, call the DOT Customer Service Center. Give the address, cross streets and type of light or sign problem.

Monday through Friday, 7 am to 7 pm

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The Public Advocate's Office • 1 Centre Street, 15th Floor • New York, NY 10007 • General Inquiries: (212) 669-7200
Ombudsman Services: (212) 669-7250 • Fax: (212) 669-4091