|
|
There are over 40,000 licensed taxi drivers and over 11,000 licensed New York City taxis which take passengers to any destination within the five boroughs, Westchester County, Nassau County and Newark Airport.
On-duty New York City taxis, or yellow cabs, must take passengers to any destination within the five boroughs, Westchester County, Nassau County and Newark Airport. Unless traffic is tied up or the passenger requests otherwise, the driver is required to take the shortest route. To complain about a cab or cabbie, or find out about lost items, call the Taxi and Limousine Commission. Because there are over 40,000 licensed taxi drivers and over 11,000 licensed taxi cabs, try to have the following information ready: the driver's name and license number and the taxi medallion number. In addition to yellow cabs, for-hire vehicles (FHVs) carry passengers around town. FHVs, commonly used in all five boroughs, serve passengers by prior arrangement and cannot stop for a hailing customer. FHVs come in three styles and price ranges: car services, black cars, and limousines. The NYC diamond decal on the windshield of licensed FHVs distinguishes them from unlicensed gypsy cabs. Write to the Taxi and Limousine Commission at the above address with complaints about FHVs. Your letter should include the license plate number, the name of the dispatch company, the date and time of the incident, and a brief description of the incident. Allegations of overcharging will be addressed immediately, other complaints less rapidly, and incidents that involve the police will take longer.
Monday through Friday, 8 am to 4 pm
Taxi and Limousine Commission
40 Rector Street, 5th Floor
(212) NYC-TAXI (692-8294)
Back To Issue List
Back To Your Guide to NYC Government
|
|
|
